Terms & Conditions

Effective Date: September 1, 2025

1. Agreement to Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and MarketCore LLC, operating as MarketCore ("MarketCore," "we," "us," or "our"), regarding your use of the MarketCore platform and services accessible at marketcore.ai and related websites, mobile applications, and online services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

MarketCore is a B2B SaaS web application designed for marketers and teams. Our platform facilitates the creation and organization of product marketing deliverables with AI-powered productivity assistance. Users can add background documents and context to help generate targeted marketing content that reflects their brand, products, and audiences.

3. Account Registration and Eligibility

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. By using the Service, you represent and warrant that you meet these requirements.

3.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.3 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Subscription Plans and Billing

4.1 Subscription Plans

MarketCore offers various subscription plans with different features and usage limits. Plan details, pricing, and features are described on our website and may be updated from time to time.

4.2 Free Trials

We may offer free trials at our discretion. Free trials have limited usage compared to paid plans and are subject to the terms and limitations specified at the time of signup. We reserve the right to modify or discontinue free trial offerings at any time without notice.

4.3 Billing and Payment

  • Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan
  • Payment is processed through Stripe, our third-party payment processor
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method for all fees associated with your account

4.4 Automatic Renewal

Paid subscriptions automatically renew for successive periods of the same duration as your initial subscription term unless you cancel before the renewal date.

4.5 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you may choose to:

  • Cancel immediately and lose access to the Service
  • Continue using the Service until the end of your current billing period

Canceled accounts will lose access to the Service at the end of the billing period, and all data may be deleted according to our data retention policies.

5. Acceptable Use and Prohibited Activities

5.1 Acceptable Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a manner consistent with applicable laws and regulations.

5.2 Prohibited Uses

You agree not to:

  • Use the Service for any illegal purpose or in violation of any local, state, national, or international law
  • Violate any intellectual property rights of MarketCore or third parties
  • Upload, transmit, or distribute any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
  • Use the Service to transmit viruses, malware, or other harmful computer code
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use the Service to generate content that violates any third party's rights or applicable laws
  • Upload or share blueprints that contain confidential, proprietary, or copyrighted material without proper authorization
  • Resell, redistribute, or make the Service available to third parties without our written consent
  • Use automated scripts or bots to access the Service (except for authorized API usage)
  • Create multiple accounts to circumvent usage limitations or free trial restrictions
  • Use the Service to generate spam, unsolicited communications, or fraudulent content

6. Intellectual Property Rights

6.1 MarketCore Intellectual Property

The Service, including all content, features, functionality, and technology, is owned by MarketCore and is protected by copyright, trademark, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on the Service without our written consent.

6.2 User Content

You retain ownership of any content you upload, create, or generate using the Service ("User Content"). By using the Service, you grant MarketCore a non-exclusive, worldwide, royalty-free license to use, store, and process your User Content solely to provide the Service to you.

6.3 AI-Generated Content

Content generated by our AI features is provided "as is" and you are responsible for reviewing, editing, and ensuring the accuracy and appropriateness of such content before use. You are solely responsible for any content you publish or distribute that was created using our Service.

7. Privacy and Data Security

7.1 Data Protection

We take data security seriously and implement industry-standard security measures to protect your information. Our infrastructure maintains:

  • SOC 2 Type II compliance
  • ISO 27001:2013 certification
  • ISO 27701 certification for privacy management
  • GDPR compliance
  • Enterprise-grade security controls and monitoring

7.2 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MARKETCORE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless MarketCore and its officers, directors, employees, and agents from any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third party's rights.

11. Termination

11.1 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings.

11.2 Termination by MarketCore

We reserve the right to suspend or terminate your account immediately, without prior notice, if you violate these Terms or engage in any prohibited activities. We may also terminate your account for any reason with 30 days' written notice.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately, and we may delete your account and all associated data. Provisions of these Terms that by their nature should survive termination will survive, including intellectual property rights, disclaimers, and limitations of liability.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of the Service after such notification constitutes acceptance of the modified Terms.

13. Changes to Service

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Durham County, North Carolina.

14.3 Limitation Period

Any claim or cause of action arising under these Terms must be filed within one year after the claim or cause of action arose, or it will be forever barred.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MarketCore regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

15.4 No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

16. Contact Information

If you have any questions about these Terms, please contact us at:

MarketCore LLC
4424 Dula St.
Durham, NC 27705
Email: support@marketcore.ai


Last updated: 9/15/2025

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